Shipping Policy


At ShadeCultures, we strive to deliver your orders quickly, safely, and securely. Please read our shipping policy below for complete details.

Shipping Destinations

🇮🇳 Within India

We currently deliver across most cities and towns in India.

You can check service availability by entering your PIN code during checkout. If delivery is unavailable in your area, we apologize for the inconvenience.

🌍 International Shipping

We also offer worldwide shipping to selected countries.

International shipping charges are calculated during checkout based on your destination and order weight.

For international shipping inquiries, please contact us:

📞 Phone: +91 6351671266

📧 Email: support@shadecultures.com

Multiple Shipping Addresses

Currently, a single order cannot be shipped to multiple addresses.

If you wish to send products to different locations, please place separate orders for each shipping address.

Shipping Charges

Domestic Orders (India)

✅ Free Shipping on All Orders Across India

International Orders

International customers are responsible for:

  • Shipping & handling charges
  • Import duties
  • Customs fees
  • Local taxes or VAT (if applicable)

These charges are determined by the destination country's customs authorities and must be paid by the customer.

Customs & Import Duties

International shipments may be inspected by customs authorities in both India and the destination country.

Please note:

  • Packages may be opened and resealed by customs officials during inspection.
  • Any customs duties, import taxes, storage charges, or clearance fees are the responsibility of the customer.
  • International shipments are sent on a Delivery Duty Unpaid (DDU) basis unless otherwise stated.

Shipping Partners

We work with trusted courier partners to ensure safe and timely delivery.

Domestic Courier Partners

  • Blue Dart
  • Delhivery
  • XpressBees
  • Ecom Express

International Courier Partners

  • DHL
  • FedEx
  • UPS
  • Aramex (depending on destination)

Order Tracking

Once your order is shipped, you will receive:

  • Shipping confirmation via Email/SMS
  • Tracking number
  • Courier details

You can also track your order from your account (if registered) or by contacting our customer support.

Estimated Delivery Time

🇮🇳 Domestic Orders

Orders are usually delivered within 3–7 business days after order confirmation.

Delivery times may vary depending on your location, weather conditions, public holidays, or courier service availability.

🌍 International Orders

International orders are generally delivered within 7–14 business days after dispatch.

Delivery timelines may vary depending on customs clearance, destination country regulations, and courier services.

Delayed Deliveries

While we make every effort to deliver orders on time, delays may occur due to:

  • Natural disasters
  • Public holidays
  • Government regulations
  • Customs inspections
  • Weather conditions
  • Courier operational delays

If your order cannot be delivered within a reasonable timeframe, our support team will contact you with an update.

Delivery Verification

For high-value shipments, the courier partner may request a government-issued photo ID at the time of delivery.

Accepted IDs include:

  • Aadhaar Card
  • PAN Card
  • Passport
  • Driving Licence
  • Voter ID

Incorrect Shipping Address

Please ensure your shipping address and contact number are accurate before placing your order.

ShadeCultures is not responsible for delays or non-delivery caused by incorrect or incomplete shipping information provided by the customer.

Need Help?

If you have any questions regarding shipping or delivery, please contact us.

ShadeCultures

📞 Phone: +91 6351671266

📧 Email: support@shadecultures.com

Business Address

49, Ghoghari Mohallah,
2nd Floor, Room No. 4,
1st Cross Lane, Pydhonie,
Mumbai – 400003, Maharashtra, India.

Thank you for shopping with ShadeCultures. We are committed to delivering premium eyewear with fast, secure, and reliable shipping. 🕶️